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Redo Church Series

Hi-Tech Church Apologetics

Catching up with friends and family  always brings a bombardment of questions about my recent move to Chicago and my new job.  As a church audio engineer, the one question I get A LOT is “what is it with churches trying to be cool and hip with their use of technology all of a sudden?” I can see where they are coming from.  Walking into a local mega church can be confusing.  The experience for non-church goers can be like a mashup of a rock concert and Ted talk. Special events at the most advanced churches are bordering vegas show level production.  Many are indeed confused with modern church’s use of technology and social media.  Some say it is the church’s desperate attempt to remain relevant. “Isn’t the gospel enough?” they protest.

Some offer the great commission as their primary argument for the church going big with technology (google “Digital Missions”).  I would like to offer a different argument for churches to embrace technology. The great commandment.  Love.

Here are 5 ways the church loves through technology:

1.  Streaming.  Internet live streaming loves the church attender.  It is a great tool to extend your church services and events outside of the physical church building.  Folks who are sick can tune in from home, and people who are traveling can keep up with the latest series.  These are great benefits for church regulars. Live streaming also loves the church seeker.  Streaming provides a low pressure gateway for those who would like to check out your church without the intimidation of going to a big huge place for the first time (or a small place where everyone will ask them to stand and give their name and credentials).  The hard work and thoughtfulness of a live stream can go a long way to introduce and connect people to your local body of Christ.

2.  Big Data. Collecting data about the people you want to reach through your ministry gives churches important information about their local, national, and global community. Why make guesses or assumptions about your community, when you can have certainty about what’s important to them?  Churches collect their data through email marketing, social media campaigns, polls, and surveys.  These resources can help churches shape programming quickly.  Churches can now make adjustments to reflect what their community cares about and needs.  Then, analytics allow churches to measure their impact and reach.  Churches can know exactly how they are doing at loving people.  You can’t improve what you can’t measure.  At least not efficiently and effectively.

3.  Multi-site & simulcast church model allows churches to expand their reach while remaining local and small in feel.  Getting a smaller church feel is important to many people who have difficulty finding community in large crowded mega churches.  A small local church ensures that someone knows your name.  It means you can find friends and community groups faster.  It means you don’t  have to travel far from where you live.  It means you will likely be attending church with your actual neighbors (with whom you practice the great commandment). Many churches encourage us to live life in community, multi-site and simulcast build that motto into their structure. 

4.  Big Screens and Loud Sound.   I know, I know, you want to go to church, not a live concert. You don’t know why there are huge screens and speakers coming at you from everywhere.  Trust me, many churches have integrated modern Audio-Visual systems because they love you.  Most church buildings were not designed with the congregation experience in mind.  Many have poor sight lines and terrible acoustics. If you are siting in the back you can’t see the pulpit. If you are too far left, you can’t hear the worship leader or the pastor. Modern AV systems assist the artist and audience engagement through a range of music, dance, and other artistic expressions of worship while providing high intelligibility of spoken word.  The big screens and loud sound systems ensure that every person in the room can hear and see.

5.  Social Media is a means to engage people beyond Sunday and beyond the four walls of the church.  The content your church produces can spark on-going conversation, 24 hours a day, 7 days a week.  Your members can respond to and share your content with their networks, thus extending your church’s reach.  That awesome point in the sermon, that song that speaks to someone’s experience. They can be shared over and over through likes, retweets, and re-blogs, for weeks and months after the service has ended. There is also now a record that people can search for, bookmark, and come back to, all online. These days you don’t even have to be at a computer, you can create and access social media from the phone in your pocket. The voice of the church is badly needed on the walls of social media.  We can love our neighbors online everyday through social media.

Whether you loath or embrace these changes in technology use in the church, these are just the tip of the iceberg.  Technology is advancing pretty fast.  Remember, we don’t have to look at it as solely a new way to “reach” the next generation or to stay relevant.  If we really think about the ways “loving your neighbor” is changing in this day and age, you might be able to come up with new ways to love with technology.  Any ideas?

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Redo Church Series

It’s Time To Stop Printing Church Bulletins

Like many other innovations of the past, new technologies have given way to updates that in one way or another offer more convenience to the consumer and reduce operating cost of producers. For churches, the paper bulletin itself was once a technological innovation. All of the essential contact information, upcoming events, capital campaign progress, full month calendars, and important announcements all printed on the same document and handed out to all who walked through the door on Sunday morning.

Like many other kids (and adults), I used to stuff church bulletins between the pages of my bible like huge bookmarks. Soon I collected so many bulletin bookmarks that the binding on my teen study bible fell apart. Fast forward to today and you will find that most church bulletins are a double sided one fold sheet 8.5×11 inch piece of paper but still are discarded almost immediately after services, or linger on the floors of cars until cleaning day. When I think about the amount of church goers who have no idea where to stuff their bulletins because they now use a mobile app for their bible, I’m convinced it is time to phase out the old church bulletin completely.

3 Reasons Why Churches Should Stop Printing Bulletins

1. It’s Wasteful. Bulletins are probably the most discarded item in the church (perhaps second to bathroom paper towels). Seriously, bulletins are usually found in the oddest places junking up people’s homes, cars, street gutters, and the planet. Paper waste is also a huge contributor to America’s landfill capacity problem. Sure we can recycle more, see #2 for my issue with that solution.

2. Recycling isn’t that great. Recycling still leaves an impact. If you have “responsibly” set up recycling bins at the exits of your church for all discarded bulletins, don’t pat yourself on the back just yet. The recycling process itself has a environmental impact especially when you consider the fact that paper fibers do not retain all of its original properties, meaning that paper can not be infinitely recycled. If you stopped printing bulletins all together, there would be no need to recycle. Not to mention the gas, exhaust and energy used to transport to and from recycling plants and the by-product waste created in the recycling process. To put it a different way, the Center For Research of Environmental Decisions is quoted by the New York Times stating that “although recycling is important, it should be but one activity in a series of behavior changes.”

3. Bulletins are losing their value. Sure phasing out the church bulletin will save you money on ink, paper, and printer maintenance. But, money savings is not always the defining factor for program decisions. You really have to think about the value for the money. If the church bulletin were a stock option, it would be losing value on the market everyday. Forecast would churn a downward trajectory chart for the foreseeable future. Americans are entering the mobile age more and more and are seeking ways to reduce the amount of paper luggage they carry in exchange for cloud stored information that can be recalled with a simple touch of a smartphone or tablet with an internet connection. What’s gaining value? Social media and an online presence. If the church wants to remain relevant in the lives of people who they want to reach, they need to provide content in the places where people consume content the most.

5 Ways to Replace the Church Bulletin:

1. Design a church app. Church mobil apps supersede more than just the aging church bulletin. Church mobile apps are replacing sermon CD’s with podcasts, blank note sheets are swapped for digital sermon notes with embedded scripture links, and church calendars can now sync with iCalendar, Google Calendar, and Outlook. They are providing methods of engagement Monday-Saturday. A well designed church app has the potential to be a hub for all church content and engagement outside of and even inside weekly gatherings. There’s two ways to go with the design of a church app. You can use a pre-designed template from a pre-existing church app platform or you can have one completely custom designed. Either way there are some great examples of how church apps out there already. For starters take a look at these excellent church mobile apps (they include examples from Elevation Church and Mars Hill). Mobile apps are still fairly new. There may be new ways to connect with your congregation that have not even been thought of yet.

2. Email newsletters. Email offers significant advantages over the paper bulletin. Whether it’s an event calendar, directions, or digital rsvp, email services help you plan ahead and get more accurate information about how people are engaging with your content and programs. Email services link Mailchimp, Constant Contant, and Emma provide professional platforms for your church to build great looking emails and manage your contact list. Email marketing today usually includes brief updates and summaries with links for readers to “click-through” to your website to get more detailed information.

3. Social Media. Sites like Facebook, Twitter, Instagram, Pinterest are steadily increasing their subscribers. If your church is not currently developing a presence on one or more of these networks, you are missing out on many opportunities to engage with your parishioners and their friends throughout the week and even on Sunday. Each network is a place where everyone has a voice, the voice of the church here is desperately needed, but the ear of the church is essential to understanding what’s important to your community. A social media profile is not merely a place to try to stay relevant, it is a place where your church can thrive. Extend your reach in the community outside of the walls of the church and beyond Sunday. If you are a church that wants to “meet people where they are,” well a lot of people you want to reach are on social media. You can even create your own social network for your church with platforms like “The City” where your congregation can engage with each other and even create online groups where they can share their stories and prayer requests.

4. Text: Text messaging can be a powerful communication tool for your church. Think about it, users who opt-in don’t have to open a fancy app, enter multiple passwords, navigate to the right page or anything beyond the most basic function of a phone (second to making a phone call). Text messages also tend to have better viewing rates than email. Information will again land on a users phone and can be recalled later on at anytime. Users can usually opt-out or resubscribe at any time. Text can also be a great emergency alert system or a good communication tool for specific ministries (think weather emergencies or kids ministry).

5. Concierge/Help-desk. With change of any kind, there will be those who will cling to the bulletin with both hands. So how can we bring along the late adopters? How about implementing a concierge table in the lobby? Attendees could visit the table before or after service, or by appointment to get assistance with anything from basic event information, taking next steps in faith, or connecting to the church’s online community. The concierge essentially operates like a “geek-squad” help-desk. The concierge table can become another volunteer area where internet and mobile savvy members could help others make the transition creating new opportunities to serve.

Still Not Ready To Give Up The Paper?

Even if your church is not ready to completely eliminate the printed bulletin, perhaps your church might consider limiting the amount they print. If you have a significant population of the older generation who may not adapt to other methods, perhaps you could start an opt-in alternative where they can still pick up limited-run bulletin. You can also set a 5 year goal to phase out paper bulletins. Printed flyers and postcards for special events are still a great marketing tool as they are limited run and often retained and shared with others. Whatever you do, don’t just cut off your churches communication tool without building and testing new methods like the ones above. At the very least, please update your website. Take some time to develop, launch, and then make iterative improvements as the needs of your systems change.

What do you think? Take our poll.

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Other links cited:

10 Churches Using Mobile Apps To Expand Their Congregation

The Effects of Paper Recycling and Its Environmental Impact

Landfills: Are We Running Out of Room for our Garbage?

Recycling Helps But It’s Not All You Can Do for the Environment

Changing Views On Paper Recycling

 

 

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Redo Church Series

Build Community Between Volunteer Teams

In a lot of contemporary churches, it takes a few teams to successfully run services.  We usually see a mixture of musicians, techs, directors, hosts, and other volunteer teams.  While each team may have a different set of tasks, all seemingly serve one purpose, to create a welcoming environment for worship.  Some teams inherently have interconnected or dependent relationships with other teams.  Take for example the worship team/band and the A/V tech teams.

The interactions between the A/V techs and the worship teams have a direct impact on each service.  If these two teams operate completely separately from one another, there is usually a visible gap in operations that can negatively affect the worship experience.  Murmurs from one team towards another start quietly in one area and quickly spread pitting one team against the other.  Tension between teams can become so thick you can cut it with a leatherman.

Dysfunction and division can sometimes be an indication of the failure to communicate/reinforce the common purpose each team serves.  We have to constantly sift through complaints to deduce the underling issues that are causing division between your teams.

There is a flip side to dysfunction.  Cohesion.  Unity.

“…may they experience such perfect unity that the world will know that you sent me and that you love them as much as you love me.” – John 17:23

So how do we combat the “us vs. them” mentality in the church?

While the scriptures provide plenty of examples of how we should interact with each other in love, organizationally there are lots of examples of how some churches are implementing those standards practically.  I don’t know what the make-up of your team is, or what your church environment is like, but here are three observations I’ve made while at churches that systematically get this right.

Churches that pursue inter-team cohesion create moments for collaboration, open channels for communication, and build in time for community.

Create Moments for Collaboration

You’d be surprised at how many teams operate independent of one another.  When Sunday comes around, there can often be a panic to accommodate.  If often takes more than one team to pull off conventional and unconventional ideas.  Sometimes we fail to think to include the other teams that are otherwise essential to it’s success.  When other leaders are included, they’ll know how to direct their team accordingly.  Collaboration among team leaders has a such a profound effect on the teams.  Seeing team leaders working together to bring ideas to life not only puts an informed leader in each team, buts creates an inclusive atmosphere where feedback is valued.  Volunteers will take ownership of projects instead of viewing its as another job they don’t get paid for.

Open Channels for Communication

This may be an over simplified tip, but I can not tell you how many times I’ve stepped into a church and people do not know who to bring their minor or major issues to when there is conflict between teams.  If there is no CLEAR place to go with issues, negative murmurs will fester and spread.  There has to be a place for constructive criticism and conflict resolution to flow.  Otherwise it will just circle the ranks and become less constructive and more destructive.  Implementing channels for communication vertically towards leadership is a game changer.

I’ve seen some leaders schedule lunch with individual team members, or send out “how are we doing” surveys.  Periodic evaluation is good.  Including specific insights from your team members multiplies your results.  Once your new practices are in place, make sure you create a timeline for evaluation.  Still, some issues can not wait until the next survey.

Some ideas may work well while others may need some mid-season tweaks.  Using quick team huddles before services provides a streamlined approach to update your team on tasks, progress, and gives quick and open opportunity to get feedback.  Huddles also provide a great opportunity to do some re-vision casting.  Reminding each team of their common purpose within the church can serve as the glue that keeps cohesion together.

Build In Time For Community

Opportunities for community building helps bring multiple teams together.  It becomes easier to communicate between teams when the teams at the very least know each other’s names.  Nothing brings people together faster than food, the great moderator.  New season kick-offs, meet & greets, potlucks, holiday parties are just the tip of the iceberg.  Retreats, conferences, and summits are also awesome opportunities to build community with the larger community.  The more “built in” these opportunities are, the less chance there is of it becoming a stop-gap afterthought.

Maintaining unity is a continuous process.  It’s like driving in a straight line.  The minute you take your eyes off the road, you drift off the mark.  The good news is, if you put the energy into building in systems that reinforce cohesion, you are instilling practices that lead the church by example and your teams will begin to take up the mantle.  May the unity in your teams elevate the worship experience for all, so much so that the world may come to know Jesus.

Amen.

What practices does your church build-in to reinforce unity and cohesion?

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Portable Church Tech

Portable Church Tech Tips: The Timely Setup (Part 1)

If you are a portable church, or an established church running a portable setup, you are probably familiar with the challenges that time constraints place on setup.  If you are regularly in the trenches, you probably have a six sense of the clock ticking away in your subconscious.  I recently volunteered at a portable church that struggled with consistency in setup.  As a result, this church experienced a variety of “technical difficulties” during services.  Occasionally delays in setup led to delaying the start of service all together.  Technical difficulties are often distracting to the audience, worship leaders, and speakers.  So how do you combat the tech diff plague?  Below are my five tips for getting consistent setups.
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